5010

Description

API request contains the id of the operating system, information about which is not in the platform database. 

Contents

Error 5010, Os id unknown

Possible solutions

• Check if the operating system with this id is contained in the platform database:
  
  1. Connect to the server with the platform via SSH. For more information about connecting via SSH, see Workstation setup.
  2. Run the command: 

     docker exec -it mysql bash -c "mysql isp -p\$MYSQL_ROOT_PASSWORD -e \"SELECT * FROM vm_os WHERE id=<OS_id>;\""

     If the response does not contain operating system information, change the id in the API request parameters.